Shipping policy
At trgcilaimsinfo, we strive to ensure that your orders are shipped promptly, safely, and with care. Below you’ll find key details regarding our shipping process, timelines, and general guidelines.
Order Handling & Dispatch
All orders are prepared and dispatched within 1–3 business days (Monday to Friday, excluding public holidays).
Once your package is on its way, we’ll send you a shipping confirmation email with a tracking number, so you can follow your delivery in real time.
Estimated Delivery Times
Typical delivery windows (business days) include:
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United States: 6–14 business days
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Other international locations: Delivery timeframes vary and will be shown at checkout.
Please note: Delivery estimates may be extended due to customs processing, courier delays, or during peak seasons.
Shipping Costs
Shipping fees are based on your location and preferred delivery method. All costs will be shown during checkout before you confirm your order.
Free Shipping Offer
We offer free standard shipping on all orders over $50 within the continental United States.
Additional Notes
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High Volume Periods: During holidays or sale events, please allow an additional 2–3 business days for order processing.
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Changes & Cancellations: Once an order has been submitted, we are unable to cancel or modify it. Please double-check your shipping details before placing your order.
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Package Issues: If your order arrives damaged, please reach out to us at trgcilaimsinfo@163.com within 5 business days. Be sure to include clear photos of the issue so we can help resolve it quickly.
For any further assistance, you can also contact our support team at 562-265-1854.
We're here to make your shopping experience smooth and enjoyable!